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A person with his back to the camera is wearing a white helmet with a red cross on it and a red jacket also with a red cross sign on it. The person with his back to the camera is holding a 4 or 5 year old child who is looking towards the camera and wearing a striped jumper.

Cancelling your regular donation

The Swiss Red Cross thanks you sincerely for your regular donation and your loyalty. Thanks to you, we are able to help people in difficulty. We continue this essential work for as long as necessary. You will find below all the information you need to cancel your regular donation.

How do I revoke a regular donation or partronage?

  • For payments by credit card and PayPal, click on the ‘Change your payment’ link in the welcome email.

  • For other payment methods, please contact our Donor Service. You will find the contact details below.

Please inform our Donor Service that you would like to stop regular donations. Your cancellation will help us to save costs. This is because unsuccessful collection attempts are chargeable to us, depending on the payment method. Thank you.

FAQ

Please feel free to contact us

Julian Macchi and his Donor Service team will be delighted to help. Just call us or drop us an email.

Julian Macchi

Julian Macchi

Head of donor service team

+41 58 400 44 64

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